Shipping Policy

Total Estimated Delivery Time (USA)

For domestic US orders, total delivery time is typically 5–12 business days.
This includes both our order processing time and standard transit time with the carrier.

Processing Time

  • Standard Orders: All orders are processed, printed, and packed within 1–4 business days (Monday–Friday, excluding federal holidays).
  • Please note: Processing time is separate from carrier transit time.
  • Large Orders (5+ items): May require an additional 1–2 business days for production and quality inspection.

Shipping & Transit Times

  • Domestic (USA): 4–8 business days after processing.
  • International: Transit times vary significantly by destination (typically 10–20 business days) and may experience additional delays due to local customs processing.
  • We primarily ship via USPS or standard commercial carriers. Actual transit times are managed directly by the shipping service.

Order Tracking

  • Once your order has been fulfilled and dispatched, you will automatically receive a shipping confirmation email containing your tracking number.
  • Please allow 24–48 hours after receiving your tracking link for the carrier system to update the initial scan status.

Shipping Address & Corrections

  • Customers are responsible for providing an accurate and complete shipping address at checkout.
  • Please double-check your shipping details before finalizing your purchase.
  • If a package is returned to us or lost due to an incorrect/incomplete address provided by the customer:
  • Shipping fees are strictly non-refundable.
  • No cash/card refunds will be issued for incorrect address submissions.
  • Reshipment or store credit may be evaluated on a case-by-case basis once the issue is verified.

Lost, Stolen, or Delayed Packages

  • Once a package has been handed over to USPS or the designated carrier, the carrier assumes responsibility for physical transport and delivery.
  • If your package is marked as “Delivered” but you cannot locate it:
  • Please check around your property, with neighbors, or your local post office/building management first.
  • Contact your local USPS office directly to file a missing package claim using your tracking number.
  • We are unable to modify, expedite, or reroute packages once they have left our fulfillment facilities.
  • Refunds will not be issued for packages officially marked as “Delivered” by the carrier.

International Customs & Import Duties

  • International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.
  • These charges are the sole responsibility of the recipient. We have no control over customs clearance processes or potential unexpected delays.