Frequently Asked Questions
Follow these simple steps to complete your purchase:
- Choose your size and color.
- Click “Add to Cart”.
- Go to your cart by clicking the cart icon at the top right corner of your device.
- Fill in your contact and payment information.
- You’ll receive confirmation emails and/or SMS messages for your order.
- We will process, prepare, and ship your order as quickly as possible.
If you need help at any step, our support team is always ready to guide you!
Visit our Order Tracking page and enter your tracking number, which will be provided after your order is shipped.
Note: It may take up to **10 business days** for tracking updates to appear after shipment. Rest assured, your order is on its way!
If your order has not arrived within 20 days for domestic shipments, please first contact **USPS** with your tracking number. Most issues can be resolved quickly with the carrier.
While we clearly label the value and shipping information on your package, **duties and taxes are determined by your country’s customs officials** and are beyond our control. As the importer of record, you are responsible for any fees your country imposes.
Customs charges vary, so we recommend checking with your local customs office to get an estimate before ordering.
Want to create your own design? That’s amazing! Simply send us your design and we’ll produce it for you. Contact us for instructions on submitting your custom design.
Most of our products are manufactured in the **United States**. However, a small selection of items may ship from **China**. This helps us offer competitive prices while maintaining high quality. Chinese facilities provide skilled labor and cost-effective materials without compromising product standards. Rest assured, the quality of items shipped from China is the same as those made in the U.S.